一个生成两封 Customer Success 扩张邮件的技能,基于真实用量或席位事实、诚实证明和会议 CTA,并带禁用词检查,避免恐吓式话术。

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3

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开源协议

MIT

最近更新

2026-07-30

AI 仓库情报摘要
FR-AI / ANALYSIS

为什么值得关注

它让扩张邮件沟通更道德:不制造恐惧或虚假稀缺,强制使用真实指标,并通过发送门禁避免在客户健康或事故红灯时外联。

适合谁使用

  • SaaS 客户成功经理
  • 开发者工具客户或销售负责人
  • 营收运营团队
  • 销售赋能或 GTM 工程师

典型使用场景

  • 为健康账户起草席位或用量扩张邮件
  • 向现有客户发起简短规划会议 CTA
  • 检查邮件草稿是否包含禁用或恐吓式语言
  • 按语言、玩法、语气、证明方式和 CTA 配置生成不同扩张策略

项目优势

  • 基于已验证的席位或用量,或明确标记 TBD,而非虚构利用率
  • 包含发送门禁清单,避免在客户事故或健康红灯时外联
  • 提供禁用词自查,防止恐惧和虚假稀缺话术
  • 支持 lang、play、tone、proof、cta 多种配置选项

使用前须知

  • 安装指引要求包已发布到 GitHub(README 写的是 'After the package is on GitHub')
  • 技能文档以英文为主,运行时输出语言才随 lang 变化
  • 主要作为技能定义提供,示例仅位于 monorepo 的 output/samples 目录中

README 快速开始

Expansion Play Email

Write two Customer Success emails for seat/usage expansion: real usage facts, honest proof, meeting CTA — with a banned-words list. No scare tactics.

中文简介: 席位/用量扩张 2 封邮件(事实 · 证明 · 约会议)+ 禁用词;禁恐吓 — 详见 README.zh.md.

What this skill does

  • Drafts 2 expansion emails for existing SaaS/devtools accounts
  • Anchors on verified usage or seats (or explicit TBD)
  • Defaults CTA to a short planning meeting (or self-serve if set)
  • Includes send gates (skip if health/incident red)
  • Ships a banned-words check against fear and fake scarcity

Install

After the package is on GitHub:

npx skills add / --skill expansion-play-email

Local monorepo: point your agent at skills/expansion-play-email/.

Options

OptionValuesDefault
langen · zh · bilingualen
playseats · usage · tier · addon · mixedseats
tonepeer · formal · warmpeer
proofmetric · peer-story · none · mixedmetric
ctameeting · self-serve · quote · mixedmeeting

Runtime output language follows lang. Skill docs stay EN-primary.

When to use

UseDon't
Healthy account near capacityAngry / severity-incident accounts
Seat or usage expansion talkCold outbound
Soft meeting invite“Lose access” threats
After real metricsInvent utilization

Deliverable

  1. Email 1 + Email 2 (subject, body, CTA)
  2. Send-gate checklist
  3. Banned-words self-check
  4. Facts / TBD + proof approval flags
  5. Stop rules

Example

See ../../output/samples/expansion-play-email-example-01.md (monorepo).

License

MIT

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