MoonshotAI
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Kimi-K3
Kimi K3 is an open-weight, 2.8T-parameter native multimodal agentic model with a 1M-token context window, designed for frontier coding, knowledge work, and reasoning tasks.
AI 仓库情报摘要
FR-AI / ANALYSIS为什么值得关注
它提供了一个结构化的可配置框架，用于标准化机器人或人工客服的提示词，支持多语言和多渠道部署。
适合谁使用
- 开发客服聊天机器人的开发者
- 需要统一提示词库的客服团队
- AI提示词工程师
- 工单系统集成人员
典型使用场景
- 为邮件客服制定一致的回复语气
- 构建聊天客服的快捷回复宏库
- 生成符合公司政策的拒绝话术
- 设置客服回复的QA检查规则
项目优势
- 可配置语言（英文、中文、双语）和渠道（邮件、聊天、工单、多渠道）
- 通过strictness选项控制语气（友好、中立、严肃）
- MIT开源许可
- 通过npx skills add即可安装，操作简便
使用前须知
- 文档较简略且严重依赖未在README中展示的SKILL.md
- 未提供代码示例或输出格式细节
- 交付物及完整工作流不够明确
README 快速开始
Prompt Pack
Build a customer-support prompt pack: tone, macros, escalation, refusal, QA checks.
中文简介： 你做可复用、安全的客服/支持提示词包。 — 详见 README.zh.md.
What this skill does
- You create safe, reusable prompts for support agents/bots
- Scope: See SKILL.md vertical lock.
- Deliverable: See SKILL.md deliverable.
- Triggers: support prompts, CS prompt pack, helpdesk AI, 客服提示词, 支持话术包.
Install
After this package is on GitHub:
npx skills add / --skill prompt-pack-support
Local monorepo: point your agent at skills/prompt-pack-support/ (this folder).
Options
| Option | Values | Default |
|---|---|---|
lang | en · zh · bilingual | en |
channel | email · chat · ticket · multi | multi |
strictness | friendly · neutral · firm | neutral |
Runtime output language follows lang (default en). Skill docs stay EN-primary.
When to use
| Use | Don't |
|---|---|
| (see bullets) | (see bullets) |
Use
- When you need
prompt-pack-supportworkflow
Don't
- Out-of-scope tasks listed in SKILL.md
Deliverable
See SKILL.md deliverable.
Full workflow, hard rules, and QA: see SKILL.md.
Example
Monorepo sample (if present): ../../output/samples/prompt-pack-support-example-01.md
License
MIT — see LICENSE.
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