MoonshotAI
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Kimi-K3
Kimi K3 is an open-weight, 2.8T-parameter native multimodal agentic model with a 1M-token context window, designed for frontier coding, knowledge work, and reasoning tasks.
AI 仓库情报摘要
FR-AI / ANALYSIS为什么值得关注
它强调道德沟通，禁止操纵性策略，并为客户成功团队提供灵活配置（语言、数量、触发条件、优惠、语气）。
适合谁使用
- SaaS客户成功经理
- 生命周期营销人员
- 订阅产品经理
- 邮件文案撰写者
典型使用场景
- 取消流程中的挽留尝试
- 支付失败的软性挽留序列
- 续约风险的赢回活动
- 不活跃用户的重新激活
项目优势
- 可配置选项（语言、数量、触发条件、优惠、语气），适应不同场景
- 道德方法，避免恐惧、内疚和虚假紧迫感
- 明确的交付物：2-3封邮件草稿、发送时机及禁用短语
- MIT许可证，可免费使用和修改
使用前须知
- 需要通过npx或本地单体仓库手动安装
- 仅支持选项表中预定义的触发条件和优惠类型
- 输出质量取决于底层代理的实现
README 快速开始
Churn Save Email
Write 2–3 subscription churn-save emails: facts, options, respectful tone. No fear, guilt, or fake urgency. For CS / lifecycle on SaaS subscriptions.
中文简介： 订阅流失挽留邮件 2–3 封（事实+选项，禁恐吓/愧疚）。 — 详见 README.zh.md.
What this skill does
- You write subscription save sequences that respect the customer — facts and options, never threats
- Scope: SaaS / subscription CS lifecycle save & soft win-back
- Deliverable: 2–3 email drafts + timing + banned phrases
- Triggers: churn email, save offer, cancellation save, win-back sequence, dunning soft.
Install
After this package is on GitHub:
npx skills add / --skill churn-save-email
Local monorepo: point your agent at skills/churn-save-email/ (this folder).
Options
| Option | Values | Default |
|---|---|---|
lang | en · zh · bilingual | en |
count | 2 · 3 | 3 |
trigger | cancel-intent · failed-payment · inactive · renewal-risk | cancel-intent |
offer | none · pause · plan-down · discount · extension | pause or user-given |
tone | warm · neutral · direct | warm |
Runtime output language follows lang (default en). Skill docs stay EN-primary.
When to use
| Use | Don't |
|---|---|
| (see bullets) | (see bullets) |
Use
- Cancel flow, renewal risk, failed payment soft save
- CS-owned lifecycle copy
Don't
- Hard collections / legal demand letters
- Inventing discounts without policy
Deliverable
2–3 email drafts + timing + banned phrases
Full workflow, hard rules, and QA: see SKILL.md.
Example
Monorepo sample (if present): ../../output/samples/churn-save-email-example-01.md
License
MIT — see LICENSE.
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