MoonshotAI
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Kimi-K3
Kimi K3 is an open-weight, 2.8T-parameter native multimodal agentic model with a 1M-token context window, designed for frontier coding, knowledge work, and reasoning tasks.
AI repository intelligence
FR-AI / ANALYSISWhy it is worth attention
It provides a structured, configurable framework to standardize support prompts for bots and agents, supporting multilingual and multi-channel deployments.
Who it is for
- Developers building support chatbots
- Customer support teams needing consistent prompt libraries
- AI prompt engineers
- Helpdesk system integrators
Use cases
- Creating consistent tone for email support responses
- Building a library of macros for chat support
- Generating policy-compliant refusal prompts
- Setting up QA checks for support agent responses
Strengths
- Configurable language (en, zh, bilingual) and channel (email, chat, ticket, multi)
- Tone control via strictness option (friendly, neutral, firm)
- MIT open source license
- Easy installation via npx skills add
Considerations
- Sparse documentation that relies heavily on external SKILL.md not included in README
- No code examples or output format details provided
- Unclear deliverable or workflow beyond basic options
README quick start
Prompt Pack
Build a customer-support prompt pack: tone, macros, escalation, refusal, QA checks.
中文简介： 你做可复用、安全的客服/支持提示词包。 — 详见 README.zh.md.
What this skill does
- You create safe, reusable prompts for support agents/bots
- Scope: See SKILL.md vertical lock.
- Deliverable: See SKILL.md deliverable.
- Triggers: support prompts, CS prompt pack, helpdesk AI, 客服提示词, 支持话术包.
Install
After this package is on GitHub:
npx skills add / --skill prompt-pack-support
Local monorepo: point your agent at skills/prompt-pack-support/ (this folder).
Options
| Option | Values | Default |
|---|---|---|
lang | en · zh · bilingual | en |
channel | email · chat · ticket · multi | multi |
strictness | friendly · neutral · firm | neutral |
Runtime output language follows lang (default en). Skill docs stay EN-primary.
When to use
| Use | Don't |
|---|---|
| (see bullets) | (see bullets) |
Use
- When you need
prompt-pack-supportworkflow
Don't
- Out-of-scope tasks listed in SKILL.md
Deliverable
See SKILL.md deliverable.
Full workflow, hard rules, and QA: see SKILL.md.
Example
Monorepo sample (if present): ../../output/samples/prompt-pack-support-example-01.md
License
MIT — see LICENSE.
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